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Grim Fandango Walkthrough: Work Order and Mail-Tube Puzzle

To leave the opening office, recruit Glottis and get the work order signed through Don Copal’s automatic reply. The next bottleneck uses two separate packing chemicals in balloons to disrupt the message system. This is an early Year One guide.

Platform
PC
Version covered
1998 PC and Remastered puzzle sequence; control bindings differ
Sources reviewed

Spoilers ahead. The scope of this walkthrough is stated below. This is an independent text guide. Grim Fandango is not available to play on Gamehub.

Walkthrough steps

  1. Read Manny’s message and go down to the garage. Speak to Glottis in his hut and persuade him to become your driver; receive the work order.
  2. Ask Eva to sign the work order. After the refusal, leave the building and enter the alley with the rope made of ties.
  3. Climb the ties and enter Copal’s office through the window. Change his computer’s automatic reply so that Eva is authorized to sign for him.
  4. Return to Eva, obtain the signature and bring the approved order back to Glottis. Complete the trip and use Manny’s scythe on the client’s package.
  5. At the festival, ask the clown for two uninflated worm balloons. Keep the two containers separate.
  6. In the packing room fill one balloon from each chemical hose. Send both filled balloons down Manny’s office message tube to trigger the mail-room problem.
  7. When investigating the maintenance room, use its door lock to keep the door from closing fully. Return after the worker leaves and use a punched playing card on the red tube.

Version notes and help

Why the signature is still refused

Possessing the form is not enough: the computer response must specifically delegate signing to Eva. Revisit Copal’s office through the alley if the conversation continues to produce a refusal.

The two chemicals are separate inventory items

The puzzle depends on sending both packing materials into the tube system. Filling two balloons from the same hose is not the intended setup. Review each inventory item before using the office tube.

Version and stopping point

Remastered changes presentation and control options, while the work-order and tube logic remains recognizable. This walkthrough stops at the early client-lead sequence, before the resistance, forest and Rubacava chapters. Save at that boundary instead of expecting a full Year One checklist here.

Common questions

How do I get Eva to sign?

Set Copal’s automatic response to authorize her, then return with the work order.

What are the empty worm balloons for?

They hold the two different packing chemicals for the message-tube puzzle.

Sources and further reading

Original Gamehub instructions and explanations, researched against the references below. These are source checks, not a claim that every release or command was tested in-game. Game updates and localizations can change behavior.

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